Mobile Phone Providers - don't you just love them!

For most people a mobile phone is an essential business tool.

Recently it became necessary to look at a new provider, our Orange service was only available when it felt like it. Initially, Orange blamed the handset - and over the course of a month replaced it five times! They also admitted to having network issues and needing to shut transmitters down but ... as I had made one call they believed they were offering a service that was acceptable.

Next, a brand new different handset was sent out - fine apart from the fact that to make a call you had to use a stylus to tap out a number on the screen !!!

Telephoned again, and interestingly, if you do not call them from the mobile handset you are charged at mobile rates for the call. I was told the sevice provided was fine, if I didn't like it - tough - and their "support" staff suggested I pay contract off and sell the phone on ebay.

I did just that. Sold the phone and made £50 profit over the cost of cancelling contract.

I've now signed up with a new provider - details on the search for that in the next post.